The iPhone 18 launch offer ends soon
How It Works
Policy Details
What Qualifies for a Price Match?
- Price drops on power.torraslife.com: If an item you purchased goes on sale within 30 days of your original purchase, we will refund you the difference.
- Lower prices from authorized retailers: If you find the exact same TORRAS product (same model, color, and configuration) being sold for less by an authorized retailer (like Amazon) within 30 days of purchase, we will match the price.
What’s Not Eligible?
To keep things fair, there are a few exceptions we cannot match:
- Prices from unauthorized third-party marketplace vendors, auction sites (e.g., eBay), or liquidators.
- Prices involving bundled offers, BOGO (Buy One Get One) deals, free gifts, or membership-only discounts (e.g., Amazon Prime exclusive deals).
- Clearance, closeout, refurbished, or special edition items.
- Coupon codes, referral discounts, or loyalty program prices.
Additional Terms & Conditions
To keep things fair for everyone, please review the following important terms before submitting a Price Match request:
- Price matching is only available for orders placed directly on power.torraslife.com.
- The price match must be requested within 30 calendar days of the original order date.
- Price match refunds are issued only once per item per order — no repeated adjustments if the price drops multiple times.
- Price matches cannot be combined with other promotional codes or site-wide discounts used on the original order.
- The lower-priced item must be currently in stock and available for immediate shipping on the competitor's website.
FAQ
How do I request a price match?
Just start a Live Chat on our website or send us email within 30 days of your order. Share your order number and a link or screenshot showing the lower price. Our team will review your request and process the refund if it qualifies.
Can I request a price match for an item I haven't purchased yet?
No. Our Price Match Guarantee only applies to items that have already been purchased on power.torraslife.com
Will you match prices from other retailers or third-party sellers?
We only match prices from authorized TORRAS retailers, such as Amazon. We do not match prices from:
- Third-party sellers (e.g., on Amazon Marketplace or Walmart Marketplace)
- Auction sites like eBay
- Membership-only store
- Unauthorized resellers
